• POWER DOES NOT TURN ON:

1. Check circuit breakers on rear panel
2. Check outlet for power.

• POWER TURNS ON (FAN ON) BUT MICROPROCESSOR DOES NOT LIGHT UP:

1. Check 1/4 amp & 3 amp fuse on rear panel.
2. Check connector from control board to machine.

• MICROPROCESSOR COMES ON BUT DISPLAY IS SCRAMBLED:

1. Poor connection on or to control board,
2. Turn power off then turn back on. If display remains scrambled, contact count service Dept.

• TRANSPORT "LOCKS UP" AFTER NUMBERING HEAD STAMPS:

1. Check pulleys to make sure they are securely tightened on shafts.
2. Check to see that transport turns freely (oil when necessary).
3. Possible damage to microprocessor.

• FEED TABLE NOT FEEDING CORRECTLY:

1. Clean feed wheel rollers.
2. Rotate stationary roller (be sure roller does not turn freely)
3. Bent retard spring (be sure spring is pressured against stationary roller)

• SHEETS NOT FEEDING STRAIGHT:

1. Be sure paper guide bearings are not set in line with feed rails.
2. Align feed rails "check for squareness". This can be checked by the lead edge of the paper feeding into the machine should line up with the front edge of the feed plate.
3. Not enough pressure on forwarding rollers.
4. Clean ALL rubber rollers.

• PERF IS NOT STRAIGHT:

1. Check for equal pressure on all grip wheels and that none are hanging up.
2. Recheck all steps under (SHEETS NOT FEEDING STRAIGHT).

• PERFORATION IS NOT CLEAN OR CUTS SHEET:

1. Not enough pressure on perf wheel.
2. Perf blade is worn.

• NUMBERS NOT REGISTERING ON SHEET:

1. Clean all rubber rollers.
2. Check pressure on grip wheels. If these are not down firmly, your registration will be off.
3. Be sure paper guide bearings are not set in line with feed rails.
4. Check all pulleys to make sure are securely tightened on shafts.
5. Check to see that machine transport turns freely.

• NUMBER APPEARS BLURRY:

1. Head is not level. See "leveling a head see page 21."
2. Not enough pressure, adjust with height adjustment screw.
3. Too much pressure, solenoid cannot make full stroke.
4. Head not tightened properly on head bracket.
5. Ink cartridge is empty or flow of ink is not consistent (TRY ROTATING THE INK PAD).

• HEAD FIRES BUT NUMBER DOES NOT ADVANCE:

1. Head set too low cannot make full stroke.
2. Head is dirty. Clean with Count Clean & Lube.
3. Possible damaged or broken action indicator.
4. May need to send in head to headquarters for service.

• NUMBERS TURN OUT OF SEQUENCE:

1. Head is dirty. Clean with Count Clean & Lube.
2. Head is worn or damaged, contact Count service Dept.